Privacy Policy — RainbowKnots
RainbowKnots (“we”, “us”, “our”) is an LGBTQ+ friendly dating and matrimony application designed
to help users connect, match, and communicate safely.
This Privacy Policy explains how we collect, use, store, and protect your data in compliance
with:
- Digital Personal Data Protection Act, 2023 (DPDP Act)
- Information Technology Act, 2000
- IT (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021
By using RainbowKnots, you consent to this Privacy Policy.
1. Types of Data We Collect
A. Personal Information
- Name
- Gender identity, sexual orientation (optional)
- Date of birth (age verification)
- Phone number, email
- Profile photos
B. Location & Device Data
- Approximate or precise location (if enabled)
- IP address
- Device type, OS, app version
C. Usage Data
- App interactions
- Matches and chat activity
- Preferences and interests
D. Sensitive Personal Data
You may voluntarily provide:
- Sexual orientation
- Relationship preferences
- Religion / caste (for matrimony preference)
This data is processed only with explicit consent.
2. How We Use Your Data
- Create and manage your account
- Match you with compatible users
- Improve app functionality
- Provide customer support
- Prevent fraud, fake profiles, or harmful behavior
- Comply with legal obligations
3. Sharing of Data
We do not sell your data.
- Verified service providers (hosting, analytics, payment gateways)
- Law enforcement when legally required
- Moderation partners for reported or flagged content
All vendors operate under strict confidentiality agreements.
4. Your Rights Under DPDP 2023
- Access your data
- Correct inaccuracies
- Withdraw consent
- Request account or data deletion
- Request grievance redressal
Deletion requests can be made via account settings or email.
5. Data Storage & Retention
- Data stored on secure servers in India or approved regions
- Retention only as long as necessary for operations or law
- Deleted accounts purged within 30–90 days
6. Safety, Security & Encryption
- HTTPS / SSL encryption
- Secure authentication
- Regular vulnerability testing
- Manual and automated moderation
7. Children’s Privacy
Users under 18 years are not permitted. Underage accounts are removed immediately.
8. Grievance Officer
Name: Simranjeet Singh
Email: support@rainbowknots.com
Response Time: Within 15 working days
9. Changes to This Policy
This policy may be updated periodically. Continued use indicates acceptance of changes.