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Privacy Policy — RainbowKnots

Last Updated: 1-Jan-2026
Operated by: RainbowKnots Technologies
Address: Vasai East, Mumbai, Maharashtra, India
Contact: support@rainbowknots.com
RainbowKnots (“we”, “us”, “our”) is an LGBTQ+ friendly dating and matrimony application designed to help users connect, match, and communicate safely. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with:
  • Digital Personal Data Protection Act, 2023 (DPDP Act)
  • Information Technology Act, 2000
  • IT (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021
By using RainbowKnots, you consent to this Privacy Policy.

1. Types of Data We Collect

A. Personal Information

  • Name
  • Gender identity, sexual orientation (optional)
  • Date of birth (age verification)
  • Phone number, email
  • Profile photos

B. Location & Device Data

  • Approximate or precise location (if enabled)
  • IP address
  • Device type, OS, app version

C. Usage Data

  • App interactions
  • Matches and chat activity
  • Preferences and interests

D. Sensitive Personal Data

You may voluntarily provide:

  • Sexual orientation
  • Relationship preferences
  • Religion / caste (for matrimony preference)

This data is processed only with explicit consent.

2. How We Use Your Data

  • Create and manage your account
  • Match you with compatible users
  • Improve app functionality
  • Provide customer support
  • Prevent fraud, fake profiles, or harmful behavior
  • Comply with legal obligations

3. Sharing of Data

We do not sell your data.

  • Verified service providers (hosting, analytics, payment gateways)
  • Law enforcement when legally required
  • Moderation partners for reported or flagged content

All vendors operate under strict confidentiality agreements.

4. Your Rights Under DPDP 2023

  • Access your data
  • Correct inaccuracies
  • Withdraw consent
  • Request account or data deletion
  • Request grievance redressal

Deletion requests can be made via account settings or email.

5. Data Storage & Retention

  • Data stored on secure servers in India or approved regions
  • Retention only as long as necessary for operations or law
  • Deleted accounts purged within 30–90 days

6. Safety, Security & Encryption

  • HTTPS / SSL encryption
  • Secure authentication
  • Regular vulnerability testing
  • Manual and automated moderation

7. Children’s Privacy

Users under 18 years are not permitted. Underage accounts are removed immediately.

8. Grievance Officer

Name: Simranjeet Singh
Email: support@rainbowknots.com
Response Time: Within 15 working days

9. Changes to This Policy

This policy may be updated periodically. Continued use indicates acceptance of changes.

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